LAWRENCE JEFFREY

Frequently Asked Questions

Q: Do you buy Antique Jewelry?

A: Yes, we buy Antique Jewelry, Estate Jewelry and Signed Jewelry. Please call or email.

Q: What is "signed" jewelry?

A: Signed Jewelry is jewelry that has a hallmark from a noted jewelry firm such as Tiffany, Harry Winston, Cartier, etc. Original documents, receipts, or boxes will add to the value.

Q: What does it mean when we say that gold or platinum is "tested" as...

A: When an item has no assay mark (i.e. 14k, 18k, 750, or platinum, etc.), we use a rub stone and acid test materials to determine what the metal is.

Q: Is this all Estate or Antique jewelry?

A: All our jewelry is Estate or Antique jewelry.

Q: What does Estate Jewelry mean?

A: Estate Jewelry is any piece of jewelry which has been previously owned.

Q: What is Antique Jewelry?

A: Antique Jewelry is jewelry which is 100 years old or more.

Q: Can I get an appraisal?

A: We would be glad to provide a free appraisal for any piece that you purchase from us.

Q: Will you appraise my Antique jewelry collection?

A: We are sorry but we only appraise the pieces we sell. However, we would be glad to discuss your pieces with you and share any information we have free of charge.

Q: What if I am not happy with my purchase? What is your return policy?

A: Any piece purchased on the site can be returned for any reason for a period of five days (from the date of delivery). See our return policy. (www.lawrencejeffrey.com/guarantee.php)

Q: Do you size rings and how long will it take?

A: We would be glad to size any ring purchased from us. It will take about a week.

Q: How much will my ring sizing cost?

A: For gold rings, as little as $75, or for wider rings, as much as $175. Platinum will be somewhat more.

Q: How often do you acquire more Antique and Estate Jewelry?

A: We have antique jewelry, estate jewelry, and signed jewelry coming in almost every week.

Q: What is your shipping policy? (www.lawrencejeffrey.com/pay.php)

A: We ship gratis FedEx second day air in the United States.

Q: Do you ship internationally?

A: Yes, we ship internationally. We generally ship internationally via FedEx Priority, Global Express Mail, or UPS. Please remember that you will be responsible for any customs fees or duties imposed by your government.

Q: Do you have layaway?

A: Yes. Our layaway plan is ¹⁄₃ down and payment of ¹⁄₃ in 30 days with a final payment in 60 days. If you need additional time for a large purchase, please let us know. We will try to accommodate you.

Q: Do you have a real store?

A: We have had a brick and mortar store in Litchfield, CT since 1994. Open seven days a week!

Q: How is the gold tested?

A: The gold tested using a standard rub stone and acid test kit. Every jeweler has one. They are highly reliable.

Q: Are you sure of the color and clarity of the diamonds?

A: All our diamonds are examined by more than one expert. Color and clarity is knowledgeably approximated when the stones are still mounted.

Q: How do you know the diamond or stone weight is correct?

A: They are weighed when possible. If the stones are mounted, they are measured and the weight determined according to standard formulas. We are as accurate as possible.

Q: How do you vett your colored gemstones?

A: All colored stones have been checked by an expert, gemologist, or both.