Lawrence Jeffrey Estate Jewelers stands behind every piece of our jewelry. We guarantee that your purchase will be as described on the site.
Any piece purchased online can be returned for a period of five business days (from date of delivery). The piece must be returned in original condition. Returns after the grace period of five days will be allowed solely at our discretion and may be assessed a 15% restocking fee.
If you have had us modify or customize an item, or you have modified an item, it is not returnable. Rings that are sized by us are the exception to this rule.
All gemstones are examined by an expert, a gemologist, or both. All metals are tested for content. Unless otherwise stated, diamonds are examined in the settings, hence the color and clarity grading done to the GIA standard is approximate. Additionally, most gem weights, as determined by measurement in the settings, are also approximate. These approximations represent our expert's best, most accurate determinations.
It will be stated when stones have been certified or examined out of the settings. Colored stones, such as corundum or aquamarine, which are commonly and historically subjected to heat treatment, are assumed to have had this stable treatment. Estimates of age, authenticity, classification of decorative period, or identification of country of origin are made using our reference library, by consulting other experts, and according to our extensive experience. These estimates represent informed opinions.
If for any reason you are unhappy with our analysis of your piece, simply return it within the grace period. You are always invited to call us at (860) 567-0951 and speak to us directly if you have questions or concerns.
We are committed to protecting your privacy. We will only use the information that we collect from you lawfully (in accordance with the Data Protection Act 1998). We will not share your information with any third party under any circumstances.