Payment
To make a purchase, you can check out using the secure check out, or you can call the shop (860.567.5084 or 860.567.0951) during business hours seven days a week.
Credit Cards: We accept Visa, MasterCard, American Express, and Discover. For your security, card companies only allow us to ship to the BILLING ADDRESS of the credit card.
Paypal: Simply let us know you wish pay via PayPal, we can send a payment request or you can pay to our email info@lawrencejeffrey.com.
If for any reason you are unhappy with our analysis of your piece, simply return it within the grace period. You are always invited to call us at (860) 567-0951 and speak to us directly if you have questions or concerns.
LAYAWAY
Our layaway plan is 1⁄3 down followed by a payment of 1⁄3 the next month with a final 1⁄3 payment in 60 days. If you need additional time for a large purchase please let us know, we will try to accommodate you.
SHIPPING
For Jewelry purchases, shipping and insurance for packages sent to addresses inside the United States is gratis. We ship Federal Express overnight or second day, insured, Adult Signature Required. For shipping overseas, ask for a quote, it must be insured and generally is via FedEx, Postal service or DHL.
Objets, Art and Furniture will be shipped on a case by case basis please request a quote. Smaller items may also be gratis, please check the listing. The cost of shipping outside the United States is not included in the price.
If you wish to specify NEXT DAY or Overnight Express Service, we would be happy to accommodate you, there may be an upcharge. If you are purchasing by credit card, we are required by the credit card company to ship to only the BILLING ADDRESS of the credit card.
GUARANTEE
Lawrence Jeffrey Estate Jewelers stands behind every piece of our jewelry. We guarantee that your purchase will be as described on the site.
RETURN POLICY: ONLINE PURCHASES
Any piece purchased online can be returned for a period of seven days (from date of delivery). The piece must be returned in original condition. Items that have been modified or worked on by your jewelers are not returnable.
Returns after the grace period of seven days may be allowed solely at our discretion and may be assessed a 15% restocking fee. If you have had us modify or customize an item, or you have modified an item, it is not returnable. Rings that are sized by us are the exception to this rule.
RETURN POLICY: GALLERY AND SHOWS
Purchase may be exchanged for a period of 30 days from the date of purchase. After 30 days all sales are final.
PROVISOS
All gemstones are examined by an expert, a gemologist, or both. All metals are tested for content. Unless otherwise stated, diamonds are examined in the settings, hence the color and clarity grading while done to the GIA standard is approximate. Additionally, most gem weights, as determined by measurement in the settings, are also approximate. These approximations represent our expert's best, most accurate determinations. It will be stated when stones have Laboratory reports or examined out of the settings.
Colored stones, such as corundum or aquamarine, which are commonly and historically subjected to heat treatment, are assumed to have had this stable normal treatment. Statements of age, authenticity, classification of decorative period, or identification of country of origin are made using our reference library, by consulting other experts, and according to our extensive experience. These statements represent informed opinions.
PRIVACY POLICY
We are committed to protecting your privacy. We will only use the information that you provide for the uses you have specified, your private information is not currency we wil not sell your data or provide it to third parties. We will not share your information with any third party under any circumstances.
Wire Transfer: Email us and we will forward our banking information.
Cash: We only accept cash for in-store purchases. Never ship or mail cash; please do not ship cash to us. Cash [purchases over $10,000.00 must be reported to the IRS, FBI and Homeland Security, this is Federal Law
Pay with your unwanted or broken jewelry in trade for a piece from our collection.